Lifeline Alarm Plan

The lifeline personal alarm service starts from £12.50 per month depending on which package you choose.

• Includes Lifeline unit, choice of waterproof pendant or wrist button alarm 
• Immediate 24/7 support from our professional and friendly team, 365 days a year
• Works inside your home and garden up to 50metres.

Optional upgrades

For an additional cost, you can enhance your lifeline personal alarm package with:

• Emergency Home Response: You can add our emergency response and lifting service for an extra £6.50 per month
• Fall detectors: Opt for an automatic fall detector which immediately connects you to help with no need to press a button from just £18.50 per month
• No landline options:  If you don't have a landline we have units that work from a sim card from £21.99 per month
• Go anywhere options: We have products that work inside and outside of the home from just £18.50 - for example when you are out shopping or walking 
• Home safety and well-being sensors: From just £26.99 per month you can link your alarm to home safety sensors for example a smoke detector. Our alarm response centre is automatically connected and can save time in emergencies such as a fire.

Are you eligible for help with the cost?

VAT exempt cost - the service may be available at a reduced cost for those people in receipt of certain benefits and the majority of our customers do not pay VAT on the service. Please contact us for further information.

Our promise

We understand that every customer has unique needs. We will always:

• Tailor packages to suit each individual’s needs
• Offer regular assessments to ensure you are happy with the products
• Keep you informed about our services and our performance results
• Be completely transparent about pricing and never recommend services that are not required.

Please note this is for use with analogue phones - if you have a digital telephone line and router, please call us on 03333 204 999 as we have other options available to you.